To what extent do we process your personal data?
We process personal data in order to fulfil our contractual service obligations and to guarantee a high quality of service, to issue invoices, to maintain our customer relationship, to further develop our services, to guarantee the security of 2assistU’s operations and infrastructure, and to contact you.
Personal data that you provide to us when using a service or for previous clarifications, such as first and last name, function, address, gender, date of birth, telephone number(s), e-mail address(s) and information about your company.
For services with increased security requirements, we are legally obliged to collect and store further personal data (a so called background check). This includes your supervisor’s e-mail address, information about your past and current activities/employments, passport or ID copies and criminal record extracts.
All data that we know and store about you can be checked and partially adjusted by yourself at any time in the customer center (Portal).
Data that you send us for invoicing. This includes account number, bank code and billing address.
If you complete one of the trainings provided by us, we also store your participation/training records as well as the course results from your online and practical courses. The training records will be deleted 5 years after completion of the training.